Terms of Service
Effective Date: 25 October 2026
Welcome to Vehuan ("we", "us", "our"). These Terms of Service (the "Terms") govern your use of this website and its services. By browsing, registering or placing an order on this website, you acknowledge that you have read, understood and agree to be bound by these Terms.
1. Definitions
"Website" means the online shopping platform operated by Vehuan; "You" means any visitor or user of the Website and its services; "Products" means the products displayed and offered for sale on the Website.
2. Account Registration
Some features require account registration. You agree to provide true, accurate and complete information, and you are responsible for all activities under your account. You should keep your login credentials secure and notify us immediately of any unauthorised use.
3. Products and Pricing
The descriptions, images and prices of Products on this website are for reference only. We endeavour to keep them accurate but do not guarantee that they are error-free. The price confirmed at the time of your order is binding. We reserve the right to adjust Products and prices from time to time.
4. Orders and Payment
All orders are subject to our confirmation and acceptance. Payment methods are as listed at checkout. We reserve the right to refuse or cancel orders due to stock, pricing errors or other reasonable grounds, and will refund any amounts paid.
5. Delivery
We will deliver according to the timing and address shown at order confirmation. Delivery times are estimates only; actual delivery may be delayed by logistics and customs. Risk passes to you upon delivery of the Products.
6. Returns and Exchanges
Unless otherwise provided by law, if a Product is defective or does not match your order at delivery, you may contact us within 7 days of receipt to apply for a return or exchange. Details are set out in our Returns Policy on the website.
7. Intellectual Property
The Website and its content (including text, images, logos, trademarks and software) are protected by intellectual property laws. Without our written consent, you may not copy, modify or distribute the Website content.
8. Limitation of Liability and Disclaimer
To the fullest extent permitted by law, we are not liable for any indirect, incidental or special damages arising from the use of the Website or the purchase of Products. The Website is provided on an "as is" basis; we do not warrant that it will be continuously available or error-free.
9. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
10. Changes to the Terms
We may update these Terms from time to time. Changes will be posted on this page and take effect immediately. You should review this page periodically.
11. Contact Us
If you have any questions about these Terms, please contact us:
Vehuan · Email: support@vehuan.com